Privacy Policy

At TechSlideITS, your privacy is of utmost importance to us. This Privacy Policy details how TechSlideITS ("we," "us," or "our") collects, uses, processes, and protects your personal information when you use our e-commerce SaaS platform and related services (collectively, the "Service"). We are committed to safeguarding your data and ensuring transparency in our practices, adhering to applicable data protection laws. By using the TechSlideITS platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you:

• Personal Information (Directly Provided):

  • Account Data: Name, email address, phone number, physical address (for billing/contact), company name, payment information (e.g., credit card details, securely processed by third-party payment processors).

  • Communication Data: Information you provide when contacting our support, participating in surveys, or interacting with us.

• Store Data (Provided by You):

  • Information about your online store, including products, descriptions, pricing, customer lists, order details, and sales figures. This data is owned by you and is collected to enable your store's functionality.

• Usage Data (Automatically Collected):

  • Device Information: IP address, browser type, operating system, unique device identifiers.

  • Log Data: Pages visited, time spent on pages, access times, and other statistics related to your interaction with the Service.

  • Cookies & Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Service and hold certain information. This helps us enhance your experience, analyze trends, and administer the website.

2. How We Use Your Information

We use the collected information for various purposes:

• To Provide & Maintain the Service: To operate your e-commerce store, process transactions, manage your account, and deliver requested features.

• To Improve & Personalize: To understand how you use the Service, develop new features, enhance user experience, and customize your dashboard.

• For Communication: To send service-related announcements, updates, security s, and support messages.

• For Billing & Payments: To process subscriptions and payments for our e-commerce SaaS plans.

• For Analytics & Research: To monitor and analyze usage trends, conduct research, and gather statistical information for internal business purposes.

• For Security & Fraud Prevention: To protect the TechSlideITS platform and our users from fraud, unauthorized access, and other security threats.

• For Marketing: To send promotional materials about our services and special offers, where you have provided consent. You can opt-out of marketing communications at any time.

3. How We Share Your Information

We do not sell your personal data. We may share your information in the following situations:

• With Third-Party Service Providers: We engage trusted third-party companies and individuals to facilitate our Service (e.g., payment processors, hosting providers, analytics providers, customer support tools). These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using industry-standard encryption, firewalls, and secure server environments. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request correction of inaccurate personal data.

• Erasure: The right to request deletion of your personal data.

• Restriction of Processing: The right to request that we restrict the processing of your personal data.

• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

• Objection: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@techslideitsolutions.com.